Return Policy
If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt. Returned items should be unused and must be returned in good condition.
Some products do come with batch codes past 3 years. However we do not except any returns on the basis of THREE YEAR BATCH CODES. Unless specific expiry date is mentioned on the product and it is sent past expiry date we will not except the returns.
Should the item/items you have bought from www.cherrycosmetics.co.uk be unsuitable or not what you expected and you would like to get a refund, we will refund the goods value only. We charge a 20% restocking fee (w.e.f. 1st May 2025) for items returned.
For hygiene reasons we will not accept the returns of Cosmetic item.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
Please send copy of invoice with return goods.
All Returns sent to:
Cherry Cosmetics
Unit B15 Troon Way Business Centre
Humberstone Lane
Leicester
LE4 9HA
